Today’s technology allows customers to engage with brands and companies across a broad range of platforms and mediums. But the telephone still remains an essential communication tool for businesses. It makes sense then to invest [...]
As the use of Voice over IP (VoIP) phones becomes more widespread, so too do security threats against it. And the most common type of VoIP fraud? Theft of service. Let’s examine how it affects [...]
When investing in new technology, cost is always a deciding factor, especially for VoIP phone systems. No matter what features or services it’s bundled with, there’s no point in investing in a phone system that [...]
VoIP has allowed businesses like yours to make and receive calls from anywhere, at any time. This enables employees to meet client demands promptly and improve customer satisfaction. One VoIP feature that can further elevate [...]
VoIP, or Voice over Internet Protocol, is a telephony solution that allows users to make calls through any internet-enabled desk phone (hardphone) or software device (softphone). The type of business you run will determine which [...]
Voice over IP (VoIP) technology epitomizes every small-business owner’s IT goals. It’s affordable, flexible, and full of features that make it a valuable long-term investment. There are countless worthwhile VoIP options. You just need to [...]
Transmitting voice conversations over an internet connection can be risky, with no way of knowing whether or not anyone is tapping your calls. In response to this concern, Skype has just released a new feature [...]
Incorporating Artificial Intelligence (AI) in internet phone systems seems like the logical next step to improving business telecom. However, it’s only now that businesses are truly embracing such hi-tech advances in VoIP. AI developers are [...]
Most business owners and individual users know that making calls via VoIP is cheaper and more feature-rich when compared with the old landline telephony system. Still, you might be unaware of the VoIP service options [...]
Voice over IP (VoIP) phone systems are over two decades old, and still going strong. That’s because it provides businesses with unparalleled mobility. What’s more, VoIP developers are constantly improving the technology, which means we [...]