Business phones: Things you need to know

Should you consider adopting new phone systems for your business? In this article, we define the different types of phone systems, their differences in life cycles, and technology options in the past and the present. [...]

2023-05-09T08:46:50+00:00August 26th, 2019|VoIP|

Cloud migration tips for unified communications

With the increased popularity of cloud technology, the productivity benefits of cloud-based unified communications (UC) are well-known. But organizations migrating UC to the cloud must realize that its performance relies on a number of factors. [...]

2023-05-09T08:46:52+00:00August 8th, 2019|VoIP|

How to avoid common VoIP problems

When it comes to saving money for small businesses, Voice over Internet Protocol (VoIP) is one solution that is all the rage. But not all VoIP systems are built the same. So when you’re ready [...]

2023-05-09T08:46:54+00:00July 22nd, 2019|VoIP|

Factors for selecting a VoIP system

Keeping in touch with people through mobile devices has become cheaper these last few years. It is not surprising to see more businesses taking advantage of these affordable and versatile communication methods. Voice over Internet [...]

2023-05-09T08:46:55+00:00July 5th, 2019|VoIP|

How to calculate the TCO of VoIP

Picking a VoIP solution for your business can be tricky since there are so many data plans to choose from. But here’s a pro tip: Calculate the total cost of ownership (TCO) and not just [...]

2023-05-09T09:17:33+00:00June 19th, 2019|VoIP|

How to take advantage of your VoIP data

You hear a lot about big data nowadays, but not in connection with small- and medium-sized businesses (SMBs). To compete with the big guys, SMBs need Voice over Internet Protocol (VoIP) to get better access [...]

2023-05-09T09:17:38+00:00May 17th, 2019|VoIP|

Top reasons to record your calls

Call recording has been a feature in VoIP applications for a while now, but it is underutilized, especially by organizations that do not prioritize interaction with customers. This feature can strengthen the reputation of your [...]

2023-05-09T09:17:40+00:00April 29th, 2019|VoIP|

Choose the right VoIP solution for your SMB

Many small- and mid-sized businesses (SMBs) turn to Voice over Internet Protocol (VoIP) as their telephony solution. This allows them to make calls either through the traditional desk phones (hardphones) or software-based phones (softphones). Find [...]

2023-05-09T09:17:42+00:00April 12th, 2019|VoIP|

Proprietary vs. open-source VoIP systems

Voice over Internet Protocol (VoIP) has come a long way in helping businesses use sophisticated features with significant cost savings. The challenge for small- and medium-sized businesses is knowing where to begin. Here’s a list [...]

2023-05-09T09:17:44+00:00March 27th, 2019|VoIP|
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