Your business can fight ‘rant’ sites

Your business can fight ‘rant’ sites

When a person searches for your company on Google or any other search engine and sees a negative review from a ‘rant’ site, it can have significant repercussions to your online reputation. That’s because more people are likely to see something, and even click on it, when a page turns up on the first page of search results.

How to diffuse negative online commentary

How to diffuse negative online commentary

Between the smartphones, iPads and desktops we all use, more and more people are spending hours of their day on the Internet. And at one point or another, someone is likely to say something bad about your business online. Whether it is true or not, you need to know how to respond when it happens so you can paint a positive image of your brand.

What a dislike button means for your business

What a dislike button means for your business

If you heard the recent news that a dislike button is coming to Facebook, you may have suddenly broken out into a cold sweat, fearing the negative repercussions it could have on your business. “What if customers dislike my posts or my business fan page?” you may think to yourself.