Cybersecurity professionals constantly try to keep up with new hacking techniques and technologies. If they get ahead, they can repel cyberattacks more effectively; however, when hackers gain the upper hand, cyberattacks become more effective. [...]
Are you afraid that robots will replace healthcare professionals? Scared that a newly created drug will stir a new kind of addiction, or a genetic test will predict when you'll die? While a future ruled [...]
Business automation is quickly becoming a necessity for most organizations. While human input is still essential, automating processes — and powering them with artificial intelligence (AI) — has allowed for more efficient and effective operations. [...]
Once the stuff of science fiction, artificial intelligence (AI) is currently on track to becoming a key part of modern businesses. According to experts, 2020 is the year that 85% of all customer interactions with [...]
Technology plays an important role in streamlining business processes. Artificial intelligence (AI), for example, is making huge strides in the healthcare industry, not only helping medical professionals better care for their patients, but also giving [...]
AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here's why. Contact center operations [...]
In the software industry, continuous improvement is the name of the customer retention game. The behemoth Microsoft constantly churns out Office 365 enhancements, many of which are powered by artificial intelligence (AI). Here are some [...]
Technological advancements have a tremendous effect on the healthcare industry. Something called machine learning is the first step toward artificial intelligence (AI) and it’s already streamlining service delivery for those in the medical profession. Here [...]
Artificial intelligence (AI) or “machine learning” has quickly transformed from science fiction to reality, and is currently on track to become an integral part of the corporate business environment. According to experts, by 2020 85% [...]
Individual users find plenty to like about Amazon’s AI technology Alexa. It’s a great way to control smart home devices and perform small tasks like make shopping lists and answer phone calls. But Alexa also [...]