PC/Notebook Break-Fix and Deployment

Like having your own IT department – one hour at a time

As a small business, you may not need a lot of IT support. But when you do need it, you need it NOW. Unfortunately, the last minute is not the best time to find a quality IT service provider. Get ahead of the game by lining up your technology A-team before disaster strikes.

According to a You Gov survey, 42% of small businesses owners reported that “technology not working” is their number one anxiety.

With on demand IT services from Infoaxis you get:

• A complete IT department at your disposal – experienced support whenever you need it
• Flexibility – pay only for what you need, as you need it
• Fast response times – get back to business as quickly as possible

Break-Fix Technical Services include:

• Image Development, Quality Assurance, and Maintenance
• Image Loading
• Proactive Deployment Logistics
• Reactive Deployment Logistics
• Asset Management, tagging, tracking and reporting
• Service Levels
• User Level System Preparation
• Authorized Lenovo & HP Service centers

Desktop Imaging and Deployment:

We have extensive experience in building, maintaining, and distributing imaged units for our customers. We can tailor this process to fit your Company’s needs. All configuration and staging is done out of our Northern New Jersey facility.

Build – Tailor Image to Your Companies Needs

• We can either take an image of a built and approved machine, or build the machine image for you

Maintain – Using Change Management to Update/Upgrade:

• We will update the image as often as you need with updates for all software, or update as needed when there are major program changes, i.e. upgraded software, updates, etc.

Distribute – Deployment/Asset MGMT/End User Configuration:

• Setup User from our Configuration Lab through VPN(i.e. client to site or site to site VPN)
• Set up and Coordinate on site install and configuration of the unit

OR if you are one of our managed service customers

• Install our RMM Agent in order to configure and set up device once deployed in field

Infoaxis’ on demand IT services provide you with reliable, high-quality technology services that are never more than a phone call away.

Any chance something might go wrong with your IT in the next six months?

Be prepared for it. Contact us